Making the choice to use a hands free device is easy, choosing a head-set, however, can be a daunting task. Besides ensuring that the headset you choose is compatible with your telephone system, here are few other choices that need to be made.

Showdown - CIO Staff Sounds Off on Angry Birds

When implementing a VoIP system, you have a few choices when it comes to deciding on your voice trunks. Trunks are your connections to the public telephone network, and they’re what allows you to receive inbound calls and make external calls. Your company will need plenty of trunks to ensure that you always have the capacity to make and receive calls.

With more and more devices these days using Wi-Fi it is becoming important to get a good connection both at home and in the office. This month we will be looking at a wireless router for home use.

Have you ever had to experience a computer crash? I hope not, but if you have I am sure some wise guy probably quipped: “No problem, you have a back up right?” At this point you either breathe a sigh of relief or let out a maniacal scream.

What value does having SnapManager installed on the Exchange server add?