What I like about working with CIO is they are highly skilled and personable, who wants a grumpy IT guy. CIO seems to have the right combination of the two to make my team feel comfortable about technology, and that is important to us. I could worry about IT if I wanted too, but I would rather use that time to further our focus on patients and let CIO do IT.—Kathleen Rodriguez, Medical Group Pathology Laboratory
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Santa Barbara's Premier IT Design and Management Firm
CIO Solutions has been providing Santa Barbara with computer consulting and network management services since 1986. In the past 20 years they have expanded to the Tri County area and have added additional areas of expertise including Juniper network management , Citrix virtualization solutions and enterprise storage design.
With the implementation of their network management tools, CIO is able to solve 95% of computer issues remotely and on the first call. This First Call Resolution objective helps to streamline each support call, resulting in less downtime for the end-user.
CIO is the leading provider of Santa Barbara phone systems and specializes in the design, implementation and support of the ShoreTel VoIP phone solution. Many years of experience combined with their close partnerships with the industry's leading vendors uniquely qualify CIO Solutions to design, manage, and support sophisticated technology environments.
CIO believes that the most important tool for IT management is education. First in educating themselves on the specifics of your business and then educating you about the solutions that are available and which are recommended. By adhering to this approach you will benefit from a loyal, long-term partner that works with you instead of for you. IT Support is more than just knowing the right answer, it requires understanding the customer's business and processes as well as a dedication to customer service and support.
