If you are like most of our customers, there are a few basic qualities that you are seeking in an IT Management company. One, you need a provider that is not going to just sell you their off-the-shelf package but is going to work with you to design a program that fits your needs. At the same time, you want to know that you aren’t overpaying just because it’s custom. CIO’s modular approach to delivering IT Management solutions enables us to design a custom solution that is constructed from a wide variety of efficient, cost-effective building blocks. That translates to services that are perfect for you at a price that is just right.
Another thing you want in an IT Management partner is reliability and consistency. You need to know that your problem will be attended to quickly every time. As one of the Tri-Counties largest IT Management companies, we have the depth and redundancy within our staff to ensure that we can always respond rapidly to your needs. Don’t let our size scare you, though. We answer with the same friendly, helpful service to all of our clients, regardless of their size.
Breadth of services is another important factor in your choice of IT Management companies. You don’t want to have to coordinate multiple vendors in order to create a solution, only to discover that you are caught in the middle when one of your systems goes down, with both vendors pointing at the other as the cause of the problem. You want peace-of-mind: a single company with the ability and expertise to deliver everything you need.
Finally, you want a company that is going to take full responsibility for the solution they deliver and be accountable. We like to think we make fewer mistakes than the next guys but no one is perfect. What you can count on from us is that if we make a mistake, we will own it and correct it. No argument. No egos. After all, it’s not about how great we are, it’s about how great we can help you become.
Email us or give us a call at (805) 692-6700 for a free initial consultation.