Testimonials

I love CIO Solutions because it is a very friendly and available organization. I am impressed at how well the engineers keep up with training, best practices, and certifications. Most of all, I love that when I call in for support I get a real-live person who is helpful and solves my problem in a timely manner.

The Bank of Santa Barbara is excited to partner with CIO Solutions in managing our IT environment. CIO Solutions has been invaluable to us in building our new network and supporting the Bank's technology conversion to a new data processing platform. We preferred to partner with a company with local resources and CIO Solutions’ presence and reputation in the community was an important factor in our selection. Their ability and expertise to manage our IT resources in an ever increasingly sophisticated and complex, technology-driven industry is second to none.

CIO is always very helpful, it feels like I am in contact about a problem on a daily basis and our rep is always extremely helpful. Issues are resolved quickly and a full explanation provided. This is very helpful in a start up environment where there is limited IT support on the ground. CIO provides excellent IT Service and customer service, I would recommend them wholeheartedly.

The Great thing about CIO is never really having to worry about issues that come up. In a moments notice someone is dealing with our problems. The amount of time I use to spend worrying about computers has been reduced by 99%.

The biggest advantage of CIO Strategic IT is that when my staff calls, there is always an informed answer by a courteous and knowledgeable engineer. Working with this type of customer service-oriented company relieves my staff of the stress that comes with computer related issues and allows me to focus on my job. The proactive work being done in the background also adds to my peace of mind with our IT Systems.”

I have worked for four companies over the past 20 years and have been involved with different IT solutions providers as well as in-house IT staff. When given the opportunity to select a provider or make a change in provider, I always return to CIO Solutions because of the knowledge, skill sets and outstanding service they provide. They take ownership of any product or service they provide and don't make excuses if there are any issues with such products or service. They are an outstanding organization which listens to criticism and adapts accordingly. They are also very well versed on the overall direction technology is taking in the business environment and keep my company current with these technological trends in a very cost effective manner. I would recommend their services to any sized company.

Your customer service is the best we have ever experienced with an IT company. We really appreciate that someone is always there to answer our questions and resolve the problems immediately.

I just wanted to let you know that while everybody there has been extremely helpful, Jeff has gone above and beyond in his customer service with us. We recently changed phone companies and they have been having difficulties programming our remote IP phones. After a few days, they called Jeff for help and he got them working immediately. He also delivered one of the phones to one of our employees in Westlake on his own time which was so helpful! This is just one example, of many, where Jeff has gone above and beyond for us.

Thanks again for all of your great work!

What I like about working with CIO is they are highly skilled and personable, who wants a grumpy IT guy. CIO seems to have the right combination of the two to make my team feel comfortable about technology, and that is important to us. I could worry about IT if I wanted too, but I would rather use that time to further our focus on patients and let CIO do IT.

I have been employed by Cottage Hospital for just shy of two years. I honestly do not know what I would have done without the assistance of the engineers at CIO Solutions. Their expertise and knowledge of the hospital network gives me assurance every day that our users (and patients) are in good hands. I have requested help for everything from e-mail assistance for MS Outlook (they even conducted a mini training session for our Administrative staff on cleaning up their mailboxes and archiving and retrieving documents), to problems with backups, printer maintenance and software loads. This does not even begin to cover what they do on major projects like Network Remediation, Wireless implementation, Virtualization, keeping us updated on the latest in anti-virus protection, and the list goes on. While keeping such a close watch over our network, they make recommendations for improvements to maximize the use of our equipment for the hospital and its users. The CIO team is always courteous and professional in everything that they do and with everyone they meet. Thank you, CIO Solutions.

As System Administrator of my company, working with CIO has always been reassuring to me.
When a problem arises for which a timely resolution is essential and our IT staff doesn't have an immediate answer, I know I can contact CIO and they will, through their experience and well trained staff of certified professionals, assist me with locating and implementing a solution with little or no time spent guessing.

CIO Solutions has an attentive staff that really listens to what my IT problems are, and then finds the right solution for me. If I have an IT problem that they have never dealt with, CIO works together as a group to research and implement a solution. They really have the ‘team’ attitude and mindset, and I feel like they personally take care of their customers.

I love being able to call CIO and get through to an engineer right away, and not be put on hold for long periods of time. No matter which engineer answers the phone, they can either help me right away, or direct me to the right person that does know the answer.

Once again, the guys at CIO have made a difference in our organization. Not only have they (many times) saved me thousands of dollars by remotely repairing network, but now have created enterprise solutions that my current in house network I.T. professional can now execute! I would say that they have saved TEN TIMES the amount of sales production loss over what I have paid to the organization. These guys are worth EVERY PENNY!

Thanks again guys!