Meet the Team

Meet our team of visionaries, strategists, and problem solvers

Meet the teams of CIO Solutions! Down-dir Down-dir
Interested in joining our team?

Learn more about our company values and explore open positions.

Explore Careers at CIO Solutions

Leadership Team

Ensuring intelligent service delivery design, ongoing innovation, and resilient business operations.

This is done in part through membership in national MSP peer groups, global vendor partnerships, and long-standing relationships with local business partners in related industries.

They combine years of experience with a pragmatic approach to management (implementing the EOS Model®), strong technical backgrounds, a values-driven mentality, and a passionate focus on customer service.

Eric Egolf

Eric Egolf

Chief Executive Officer

Hannah Sanchez

Hannah Sanchez

Chief Operating Officer

Ginette Alfaro

Ginette Alfaro

Director of Operations Costa Rica

Sean Gill

Sean Gill

Director of Client Strategy

Josh Farlow

Josh Farlow

Director of Cloud Services

Christina Gornick

Christina Gornick

Project Manager

Eric Engmyr

Eric Engmyr

Director of Sales and Marketing

Kristeen Paraguas

Kristeen Paraguas

Director of Service and Human Resources

Mike Shinn

Mike Shinn

Support Manager

Elianna Dzubur

Elianna Dzubur

Director of Finance

Jamie Shearn

Jamie Shearn

Marketing Manager

Support & Project Teams

Over 50 dedicated technical specialists work to support and further our clients’ operations every day.

Our Support and Project teams are made up of a deep bench of friendly, collaborative technical experts.

Our technicians are specialists in their respective areas. Dedicated teams for Projects, Support, Solutions Architecture, and more means that the right resources are always available and ready to help.

San Luis Obispo Technical Team

San Luis Obispo Technical Team

Santa Barbara Technical Team

Santa Barbara Technical Team

Fresno Technical Team

Fresno Technical Team

Costa Rica Technical Team

Costa Rica Technical Team

Our Core

Values

Exercise Resourceful TENACITY

exercise resourceful
TENACITY

We relentlessly (yet reasonably) use our combined knowledge and persistent determination to solve any problem.

Strive for a QUAD WIN

strive for a
QUAD WIN

We work for a collective win for the client, company, team, and individual.

Emphasize CAMARADERIE

emphasize
CAMARADERIE

We have a culture that fosters healthy relationships and a team-oriented, collaborative mindset.

always INVEST, never SPEND

always INVEST,
never SPEND

We make investment decisions- whether time, energy, or money- guided by deliberate purpose.

Inspire TRUST

inspire
TRUST

We are honest, ethical, and transparent in our relationships.

Embrace GROWTH

embrace
GROWTH

We consciously pursue growth and developments in ourselves, our services, and our organization.

ENHANCE everything, EMPOWER everyone

ENHANCE everything,
EMPOWER everyone

We encourage fresh perspectives for continuous improvement, and support implementation of proven ideas.

Be PROACTIVE

be
PROACTIVE

We inspire confidence through anticipating needs, taking ownership, and being accountable for the impact we have on others.

What Our Community Says

Testimonials, Accolades, and Clients

 
PreviousNext

Monica
John Lambe Construction, Inc.

Billy has ALWAYS been there for us over the years, he’s quick to respond, and FIX!!! Grateful.

Juan
Baloian Farms

Very helpful and reached out when needing more information on issue. Thank you.

Luke
Lenny & Larry’s

Friendly, fast, and know their stuff

Kyle
Meathead Movers

They were courteous and helped me with my problem and fast! It was amazing that they did such a great job so early in our morning here!

Christine
American Riviera Bank

Efficient, quick to respond and resolved my issue!

Teresa
Housing Authority of the County of Santa Barbara

Problem solved! Always a pleasure to work with the knowledgeable professionals here.

Melissa
AvidWater

Customer service was GREEEEAT!! Jumped right onto my computer and fixed the issue that I was having a hard time correcting myself within a short time. He was awesome to work with.

Chris
Music Academy of the West

Katherine was WONDERFUL! Thank you to her for her quick work resolving my issues with MS LookOut and Teams.

Mary
Collings & Associates LLC

Our experience was great, we are thankful for everything you do for us.

Jana
Orloff Jewelers

As always, you are the best!

Gina
Associated Pacific Constructors, Inc.

Magali was so quick in finding the issue and resolving to get me back working again. Thank you for your skilled technicians!

Dave
Peters & Milam Insurance Services

We needed to update an app, which was done quickly and efficiently. CIO also checked back with me to make sure I was satisfied, which I was!

Linda
Photothermal Spectroscopy Corp.

Adrienne was quick and explained the issue and solution to my issue. Greatly appreciated the help!

Jeremy
Ratermann Manufacturing Inc

CSR was nice, calm, and very helpful. Worked swiftly to help me through my issues. Thank you all for the amazing job you do helping us here at Ratermann Manufacturing.

Anastasia
San Luis Obispo Botanical Gardens

Jo Ann was so prompt and gracious! You guys are always so helpful. It is appreciated!

Michelle
San Luis Obispo Chamber of Commerce

Debi and Rex were super patient with me. I appreciate that so much! They were able to troubleshoot solutions and were quick on their feet with suggestions. Super happy with my experience!

Leesa
San Luis Obispo Legal Assistance Foundation

Peter was a great help in fixing a Microsoft issue and the viewing of my Outlook account. As always, it was done in a matter of moments and made the rest of my day a lot easier! Thanks, Peter. :-)

Erin
The Talk Team

Great support! Thank you for teaching me!

Ruth
United Parents

Jonathan was extremely helpful and patient. He even stayed past his scheduled time to assist me with my documents and showed me a faster way to paste them into my email. I really appreciate his patience and guidance, it made the whole process much easier. Thank you, Jonathan, for going above and beyond to help me!

Michael
Sansum Diabetes Research Institute

Paul was outstanding in helping me recover my “crashed” laptop and upgrade to windows 11. He was extremely knowledgeable, thorough, efficient, and patient as we worked through the issues.

Kris
United Business Machines of Wa, Inc.

Very helpful. fixed my issue within a few minuets and on the first call.

Calvin
Santa Barbara Neighborhood Clinics

Always a pleasure to work with CIO. Thank you for all of the support.

Danny
Santa Ynez River Water Conservation District

Always very helpful and patient with providing customer service!

Terri
SM Tire

Randy consistently demonstrates exceptional professionalism and efficiency. He completes tasks quickly and to a high standard- always a pleasure to work with.

Vince
Radius Group Commercial Real Estate

Sometimes the simplest solutions are the ones that escape us. Thankfully you guys are always there to show me the way. This time was no different. Quick solution to my technical issue, everything a-okay now. Thanks!!

James
Specialty Construction Inc

Very helpful with a rather difficult printer and was a pleasure to talk with while we waited for various drivers to download.

Gerry
SuperSprings International, Inc.

Jonathan was brilliant in sorting out my nightmare!

Brian
Teter Architects + Engineers

David was clear, concise and quick to resolve. As expected from the CIO team. Thank you!

Stacie
Western Diagnostic Lab

Skip did a great job moving this ticket and project forward with a challenging third party vendor for us!

Linda
Walpole & Co., LLP

Jonathan Walters was fantastic and helped me resolve the issue. He was very patient and professional. Thank you!

Luke
Western Trans Logistics

GREAT WORK AS ALWAYS, THANK YOU!!

Jim
Andre Morris and Buttery

The diligence that Randy and others on the CIO team showed on New Years Eve was stupendous. Thank you for fixing the nagging problem with my printer.

Carolyn
Gavial Engineering Mfg, Inc

I haven’t helped a new employee set up their account before and you made it super easy on us, thank you!

Christine
Hicks Pension Services

Aaron was absolutely fabulous and went above and beyond to get my problem fixed and make sure I could work this weekend :)

Bryce
Mad Dogg Athletics

Clear concise communications while reviewing all of the possible causes of the problem. Fixed the login issue quickly and professionally. Brandon was a pleasure to work with.

Jeff
Port San Luis Harbor District

CIO Solutions did a fantastic job responding immediately to my issues and resolved the problems in a single 5-minute phone call.

 
PreviousNext

KirkpatrickPrice SOC 2 Certification

KirkpatrickPrice SOC 2 Certification
We proudly uphold a SOC 2 certification, independently audited by KirkpatrickPrice, highlighting our commitment to top-level security and quality service.

2026 CRN 500

CRN MSP 500, 2026

2026
CRN
Top 500 Managed Service Provider

2023 The Business Journal Fresno

2023 The Business Journal Fresno

2023
The Business Journal Fresno
Top 3 Best Technology Companies in The Central Valley
More information

2024 CRN 500

2024 CRN 500

2025
CRN
Top 500 Managed Service Provider
More information

2023 The Business Journal Fresno

2023 The Business Journal Fresno

2023
The Business Journal Fresno
Fastest Growing Companies List (#16)
More information

2023 The Pacific Coast Business Times

2023 The Pacific Coast Business Times

2023
The Pacific Coast Business Times
50 Fastest Growing Companies List (#35)
More information

2012-2014 Inc

2012-2014 Inc

2012 & 2014
Inc. 5000
Fastest-growing private companies in America
More information

 
PreviousNext

Proven Technology.
Real Relationships.

Request a Free Consultation
Secret Link