By Ruby Nahal, Senior Engineer Firewalls are the guards that hackers have to deal with first when entering your network, so it is critical that they are configured correctly. In fact, it really doesn’t matter how much money you spend on buying highly secure edge systems to secure your network if you fail to configure,… Read more »
Author: CIO Technical
By Jeremy Koellish, COO How do you get cryptolocker-that nefarious malware that took down an LA hospital as well as your uncle’s dog walking business? Well, I’ll tell you. And I’ll also tell you how to avoid it, and what we, as an MSP, do to protect our clients from it. So gather around –… Read more »
By Nathan Stott, Practice Director Pitch Imperfect Your EMR will streamline your practice… It will allow you to see more patients in a day… It will help you track meaningful patient data to improve care… You’ve heard it all before, the exhausting mantras of EMR sales reps. The truth is, that in most cases none… Read more »
CIO Solutions is already one of the Central Coast’s leading computer consulting and network management companies, and they are expanding again, this time moving their headquarters to 5425 Hollister Avenue in Santa Barbara. The official Ribbon Cutting event is scheduled for 4 p.m., Sept. 15, 2016. The community is invited to join in the celebration…. Read more »
By Ruby Nahal, Systems Engineer Remote desktop access is the easiest way to work remotely. No doubt about that. And mostly everyone with remote users has direct RDP and of those, most are aware how risky it is to open a hole in your firewall for a direct RDP connection with no encryption or any… Read more »
By Jeremy Koellish, COO Writing a post about getting the most out of your tech support may seem silly to you, like providing tips on how to order a pizza or most efficiently open an envelope. But trust me, there are a few rules of engagement that when kept in mind, can help you get… Read more »
By Ruby Nahal, Systems Engineer If you’ve been in IT for a while like I have, you know that over the years, the amount of data organizations accrue has grown exponentially. Each business has a virtual library of information that they must dig through to find exactly what they are looking for – a task… Read more »
By Jeremy Koellish, COO The business world is full of chatter (published and otherwise) on management and leadership. Blog posts flood social media channels with catchy titles and inspirational imagery, and you can’t walk through a Barnes & Noble without at least one “expert” locking eyes with you from the back of a dust jacket…. Read more »
By Ruby Nahal, Systems Engineer From Demon to Delight Any Citrix administrator will tell you that printing in a Citrix environment can range from being a complete nightmare to absolutely dreamy. And what, might you ask, causes this wide range of experiences? Well, I hate to point fingers… but chances are it’s not Citrix. Every… Read more »
By Jeremy Koellish, COO If I were to ask a room full of you and all your friends what the “golden rule” of customer service is undoubtedly the majority would shout out in unison, “the customer is always right”. I mean we were all given that directive from a boss at some point in time… Read more »