Supporting Users While Safeguarding Against Social Engineering

Supporting Users While Safeguarding Against Social Engineering By Eric Egolf, CEO Cyberattacks have evolved in many ways, and one major concern on the rise is the surge in social engineering threats targeting support teams. The MGM hacks made headlines recently for this when a straightforward call to the help desk resulted in a major security… Read more »

A Hands-On Deep Dive Into CrowdStrike Identity Protection

A Hands-On Deep Dive Into CrowdStrike Identity Protection By Eric Egolf, CEO As system administrators navigating the intricate web of cybersecurity solutions, we often uncover hidden gems that revolutionize our approach to managing digital security. One such treasure within the CrowdStrike suite is the Identity Protection Module (IDP). As we began exploring this module, we… Read more »

Enhancing Cybersecurity with CrowdStrike Identity Protection

Enhancing Cybersecurity with CrowdStrike Identity Protection By Eric Egolf, CEO In the realm of cybersecurity, staying ahead of threats is crucial. Organizations require comprehensive solutions that not only detect but also preemptively prevent potential breaches. CrowdStrike, recognized for its top-tier Endpoint Detection and Response (EDR), goes above and beyond by offering additional value-added modules. Among… Read more »

Safeguarding Your Business Beyond Device Security: The Rising Importance of Identity Protection

Safeguarding Your Business Beyond Device Security: The Rising Importance of Identity Protection By Eric Egolf, CEO IN THIS ARTICLE: What is User Identity About Identity Protection Solutions In today’s digital landscape, IT security is a hot topic of discussion, and for good reason. Security is a constantly changing and complex field and while it may… Read more »

Position Your Business for Success with IT Roadmapping

Position Your Business for Success with IT Roadmapping By Eric Egolf, CEO Planning, budgeting, and prioritizing for IT can be a complex process. Big-picture, strategic planning is a critical part of maturing a business’s IT operations. But many businesses don’t know where to start with this type of planning. Even if they do, many encounter… Read more »

Components of an IT Roadmap | IT Budgeting & Strategy

Components of an IT Roadmap | IT Budgeting & Strategy By Eric Egolf, CEO IT roadmapping can have a major impact on moving a business IT strategy from reactive to proactive. It is the process of itemizing IT projects, subscriptions, software, and services into a timeline-based spreadsheet to better understand upcoming costs, projects, and overall… Read more »

ShoreTel and Microsoft Teams Phones – Lessons From First Customer Implementation

Early on in the pandemic all we were hearing about in the IT world was about collaboration and distributed workforce tools, i.e. Slack, Teams, Zoom, One Drive and Sharefile to name a few. To keep ourselves busy during that uncertain time(March/April 2020) myself and Josh from CIO Solutions took it upon ourselves to learn the… Read more »

ShoreTel/Mitel Connect Integration to MS Teams – A Partial Migration Using AudioCodes SBC

Design Definition and Objective: We have a ShoreTel/Mitel Connect system with roughly 100 phones and want to start putting some users in the Microsoft Teams Phone System. Over time we will want the number of users in Teams to grow but at a minimum we will need our ECC(Call Center Users) to stay on ShoreTel…. Read more »

Sheltering in Place…Now What?

Sheltering in Place…Now What? By Eric Egolf, CEO Although it may be a while before the metaphorical dust settles from the COVID-19 situation, we are slowly entering a phase in which the planning parts of our brain can be used. That’s not to say that we know if we will have a u-shaped recovery, v-shaped… Read more »

Your Business IT Plan

Your Business’ IT Preparedness Plan- COVID-19

  Information Technology & Your Business Preparedness Plans COVID-19 has been making a lot of noise in the news lately. Due to increased restrictions and closures across the world, businesses are forced to consider what this will mean for their productivity. As an IT partner and provider, CIO Solutions plays a critical role in not… Read more »