Inflection Point

Inflection Point By Russ Levanway, President Throughout the course of a human life, our brains are constantly changing. This neuroplasticity is very good news for anyone hoping to take up the ukulele or overcome a phobia. But at certain stages, the brain makes especially big leaps. One of those leaps happens in adolescence, between childhood… Read more »

Where Planning Has Its Limits

Where Planning Has Its Limits By Russ Levanway, President With the new year, I’ve been thinking a lot about where we are now versus where we were this time in 2020. This might be stating the obvious, but many assumptions we had going into 2020 have been turned on their head.  Going into 2020, everything… Read more »

Holiday Tech Refresh Guide

Recommendations- Tech Refreshes & Holiday Upgrades Why would CIO Solutions, a managed service provider for business, be giving suggestions for personal technology devices? WFH has put consumer devices into corporate environments. Although we would love for all WFH environments to have business class devices we recognize that this isn't always possible. Accordingly, we can help... Read more »

An unexpected trick to becoming a successful manager

An unexpected trick to becoming a successful manager By Russ Levanway, President In January, when our leadership team picked up the book Under the Hood: Fire Up and Fine-Tune Your Employee Culture by Stan Slap, we had no idea how important it would become later in the year. The book addresses how to keep a… Read more »

Working from home? Don’t sacrifice your health or comfort

Working from home? Don’t sacrifice your health or comfort. By Russ Levanway, President A lot of us started working from home last March without any idea how long the situation would go on. Maybe we thought it was temporary; everything would be back to normal in a couple of months or so, right? That’s what… Read more »

Why COVID-Induced Work From Home is Open Season For Hackers

Why COVID-Induced Work From Home is Open Season For Hackers By Russ Levanway, President Working from home has become a new norm for many of us, and it looks like it will be for some time. Just last week, Google announced that it won’t require employees to return to the office until next summer, a… Read more »

Company Cohesiveness in The Time of Coronavirus

Company Cohesiveness in The Time of Coronavirus By Russ Levanway, President My, how things have changed since I last wrote in. Our company weathered the sudden shelter-in-place mandate well, then adapted accordingly as businesses started reopening. The first few weeks were focused on getting everyone as productive as possible and plugged in as possible –… Read more »

ShoreTel/Mitel Connect Integration to MS Teams – A Partial Migration Using AudioCodes SBC

Design Definition and Objective: We have a ShoreTel/Mitel Connect system with roughly 100 phones and want to start putting some users in the Microsoft Teams Phone System. Over time we will want the number of users in Teams to grow but at a minimum we will need our ECC(Call Center Users) to stay on ShoreTel…. Read more »

Sheltering in Place…Now What?

Sheltering in Place…Now What? By Eric Egolf, CEO Although it may be a while before the metaphorical dust settles from the COVID-19 situation, we are slowly entering a phase in which the planning parts of our brain can be used. That’s not to say that we know if we will have a u-shaped recovery, v-shaped… Read more »

Choosing an IT Provider

How Do you Choose? Choosing an IT provider can be challenging. How do you find a company you can really trust? Anyone can make claims about their reputation and expertise and even the worst providers can dredge up a positive testimonial or two for marketing purposes. But how do you ensure you are contracting with… Read more »