One simple way to keep your business from slipping

One simple way to keep your business from slipping By Russ Levanway, President Have you ever tried to walk uphill on ice or loose gravel? Without the grip of a smooth surface, forward progress is nearly impossible, or, at best, inconsistent. In one of my favorite books, Traction: Get a Grip on Your Business, author Gino… Read more »

Stoking Ownership

By Russ Levanway, President Stoking ownership For many years, our company has had a mantra: I’ve got this. We even had water bottles for everyone made with that statement in big, bold letters printed on them.  For us, this phrase conveys ownership and personal responsibility. For instance, let’s say a client calls the service desk in... Read more »

Bringing the mission home

By Russ Levanway, President We recently held an annual planning meeting with the leadership team kicked things off by creating a new business plan for the year. Sound routine? It wasn’t. In light of our recent merger, we need the entire team, originating from both companies, to be on the same page. And the only way... Read more »

What Kindergartners Teach Us About Office Politics

By Russ Levanway, President What keeps talented, smart individuals from working well together as a team? This is the question on the minds of our Culture Committee lately as we read The Culture Code, an excellent book by Daniel Coyle that claims to unlock the secrets of highly successful groups. In it, Coyle discusses the work... Read more »

Dangers of Phishing

By David Ashamalla, Director of Security Operations What is Phishing? Phishing (pronounced: “Fishing”) is the art of sending emails under a false name (misrepresenting the actual sender) in order to trick an end user into voluntarily giving up personal information, running a program, or granting access to funds.  These attacks are frequent, and take advantage... Read more »

Combining Cultures

By Russ Levanway, President We recently held Food Truck Friday here at CIO Central (as we call our San Luis Obispo office), a tradition that began a while back when we identified the need for more face-time with our clients. Nearly always, our technicians communicate with clients over the phone rather than face-to-face, so putting a... Read more »

What is Two Factor Authentication?

By David Ashamalla, Director of Security Operations Most everyone is familiar with using a username and password to sign in to services online. This typical sign in method is known as “single sign on”. The security with this is moderate since there is only one requirement you must satisfy to be given access. Two factor... Read more »

The Benefit of the Doubt

  By Russ Levanway, President I recently read a story in the local newspaper in which a claim was filed for wrongful termination by someone who worked at my daughters’ school. The news sure did not look good for the school: bad press, bad publicity. My initial reaction, though, wasn’t to assume the claim was true;... Read more »

Why Consumer-Grade Doesn’t Cut It

By Russ Levanway, President Late last month, the FBI reported on an attempt by Russian hackers to infect hundreds of thousands of residential routers in at least 54 countries with malware. With residential routers like Linksys and NetGear primarily affected, the FBI recommended that people restart their home router to disrupt the attack. In November last... Read more »

CIO Solutions Brings TekTegrity Onboard

FOR IMMEDIATE RELEASE Santa Barbara based firm expands through merger with San Luis Obispo company March 22, 2018 (Santa Barbara, Calif.)— CIO Solutions and TekTegrity have announced the merger of their business operations to offer unsurpassed IT management and consulting services to Ventura, Santa Barbara, San Luis Obispo and Fresno Counties. The combined company will... Read more »