Dangers of Phishing

By David Ashamalla, Director of Security Operations What is Phishing? Phishing (pronounced: “Fishing”) is the art of sending emails under a false name (misrepresenting the actual sender) in order to trick an end user into voluntarily giving up personal information, running a program, or granting access to funds.  These attacks are frequent, and take advantage… Read more »

Combining Cultures

By Russ Levanway, President We recently held Food Truck Friday here at CIO Central (as we call our San Luis Obispo office), a tradition that began a while back when we identified the need for more face-time with our clients. Nearly always, our technicians communicate with clients over the phone rather than face-to-face, so putting a… Read more »

What is Two Factor Authentication?

By David Ashamalla, Director of Security Operations Most everyone is familiar with using a username and password to sign in to services online. This typical sign in method is known as “single sign on”. The security with this is moderate since there is only one requirement you must satisfy to be given access. Two factor… Read more »

The Benefit of the Doubt

  By Russ Levanway, President I recently read a story in the local newspaper in which a claim was filed for wrongful termination by someone who worked at my daughters’ school. The news sure did not look good for the school: bad press, bad publicity. My initial reaction, though, wasn’t to assume the claim was true;… Read more »

Why Consumer-Grade Doesn’t Cut It

By Russ Levanway, President Late last month, the FBI reported on an attempt by Russian hackers to infect hundreds of thousands of residential routers in at least 54 countries with malware. With residential routers like Linksys and NetGear primarily affected, the FBI recommended that people restart their home router to disrupt the attack. In November last… Read more »

Why Consumer-Grade Doesn’t Cut It

By Russ Levanway, President Late last month, the FBI reported on an attempt by Russian hackers to infect hundreds of thousands of residential routers in at least 54 countries with malware. With residential routers like Linksys and NetGear primarily affected, the FBI recommended that people restart their home router to disrupt the attack.  In November last year, there… Read more »

Foundation versus Fixtures

By Russ Levanway, CEO We’re in the midst of remodeling our 4,500-square foot Fresno office right now, and if you’ve ever remodeled anything, you know it’s a long process. Our staff is temporarily relocated into a really small office in a neighboring building within the same business complex, in addition to some folks who work in… Read more »

Trust: Truly Keeping Core Values at the Core

By Russ Levanway, CEO We’re spending some time revisiting our core values this year to ensure we don’t lose sight of their true meaning. I think that, for core values to be meaningful, they need to be reflected upon often, to be explored for new ways to model and apply them. In a healthy company, core… Read more »

Do this One Thing to Make 2018 the Safest Year Yet

By Russ Levanway, CEO At the beginning of this year, I predicted trends for 2017 and discussed my single biggest concern: security. I talked about the changing security landscape and how crypto-ransomware is a real force to reckon with. Sadly, my predictions turned out to be true.

The Tool to Understand What Makes Teams Tick

By Russ Levanway, CEO Not too long ago we hosted a staff retreat and had everyone complete a Worktraits profile that uncovered the nature of her or his convictions and personalities. Afterward, we learned what it means for some of us to be highly disciplined, ambitious or compassionate, etc. One lesson I learned during our retreat… Read more »