CIO Completes Multi-Site ShoreTel Installation for Community West Bank

CIO Solutions has partnered with Community West Bank to install the ShoreTel VoIP phone system for their seven California locations. July 27, 2011 – Santa Barbara – CIO Solutions, the Tri-County leader in IT management, has successfully implemented the ShoreTel VoIP phone solution for Santa Barbara based financial institution, Community West Bank. The installation was… Read more »

ShoreTel FAQ

How do I check my voicemail? From your Shoretel phone, it’s as simple as pressing the voicemail button and entering your password. From within the Call Manager software, you can access a visual inbox by left clicking the orange Shoretel icon to open the context menu, and mousing over the Windows tab. Once expanded, there… Read more »

VoIP Headsets – Product Review

To headset or not to headset…. (and if so, what kind do I want?) by Michael Biancone I have used a telephone headset for over 15 years now, and simply cannot imagine having to pick up a receiver in order to field and make telephone calls all day long. I have always used “Plantronics” brand… Read more »

Trunk Options for VoIP Phone System Installations

Trunk Options – An Overiew By: Chase Christian When implementing a VoIP system, you have a few choices when it comes to deciding on your voice trunks. Trunks are your connections to the public telephone network, and they’re what allows you to receive inbound calls and make external calls. Your company will need plenty of… Read more »

CIO Solutions Takes Bristol Associates, Inc. to the Cloud

June 20, 2011 – Santa Barbara – CIO Solutions has successfully migrated Bristol Associates’ IT infrastructure to a Managed Virtual Office platform. Bristol staff members have been working in their new Managed Virtual Office powered by CIO Solution’s world class datacenter. Managed Virtual Office is a form of cloud computing that has been gaining mass… Read more »

Scanning in a Cloud Environment

Scanning in the Cloud Written by: Bjoern Freiherr If you are replacing your local desktop with a cloud solution like Citrix XenApp, you still want to be able to use your local devices as normal. Here are certain ways to use local Scanners that are not network capable. Citrix provides an option called ‘TWAIN Redirection’…. Read more »

Printing Options for Home use and Small to Medium Sized Businesses

Printing Options for Home use and Small to Medium Sized Businesses By: Ryan Popke and Michael Biancone Purchasing a printer for your home or small business is often one of the more difficult experiences due to the vast array of choices and components. Inkjet vs. laser, type of cartridges, printed pages per minute, it all… Read more »

CIO Solutions Presents Award for Excellence in Computer Engineering to Bishop Diego High School Senior

March 8, 2011 – Santa Barbara – CIO was honored to present Bishop Diego senior Mary Lou Bailey with the CIO Award for Excellence in Computer Engineering for her project titled “Divide and Conquer” which was entered in the Senior Physical Sciences Division of the annual Science Fair. Bailey used complex algorithms to determine which… Read more »

External Storage Options for Home and Small Businesses

Written by: Michael Biancone, Purchasing Have you ever had to experience a computer crash? I hope not, but if you have I am sure some wise guy probably quipped: “No problem, you have a back up right?” At this point you either breathe a sigh of relief or let out a maniacal scream. Many of… Read more »

Netapp and Exchange (SME)

What value does having SnapManager installed on the Exchange server add? By Hannah Rich on Jan 14, 2011 at 11:09 AM in Engineer Knowledgebase, Customer Education, Did You Know Series First: here’s what SnapManager for Exchange (SME) provides: -It backs up the database through Exchange, meaning your transaction logs are rolled in -It quiesces the… Read more »