It’s called a screen capture and it’s a free feature in Windows. Whenever you want to take a picture of something happening on your monitor, just press the PrintScreeen button on your keyboard. This button is located on the right side of the keyboard near the Page-Up/Page-Down buttons above the arrow keys. After you have pressed the PrintScreen button, open up a Word document and Paste (Control-V). A picture of whatever was on your screen will appear. This is a very handy tool that can be used when an error message or something suspicious happens on your screen. You can take a screen capture, paste it to word, and email it to us to help diagnose whatever might be giving your computer trouble.

by Mike Shinn
Remote Engineer