If you are looking for a managed service provider in Fresno, you may have a daunting task ahead of you. Who is the best Managed Service Provider? How might I determine if they focus on simple break/fix issues vs having a robust operations capable of handling my business? What would the transition process entail and will it be disruptive to my business?

These are just a handful of examples that are the right questions to be asking. A qualified Managed Service Provider should be able to prove to you that they are capable to handle your business. CIO Solutions particular approach is to prove with more than just words and also show our prospective Fresno customers how we can be successful together.

One of the items that will be discussed is as a Managed Service provider we have 3 regions in which we provide local IT support. With over 40 clients located in the Fresno region and 20 employees working at our Clovis office we are well suited to handle local requirements.
When it comes to capabilities we focus on showing our customer our operations and how customer problems flow through the system, how someone(who cares) is always available if something get stuck in the system and how we have an army of qualified IT professionals with varying specialties to augment any situation that may occur.

We see many managed service providers that are still doing break/fix for the majority of their customers. In also offering a managed IT solution their intent is good but might not be real managed services as their operations are really geared to firefighting. One way to ensure that a managed service provider has mature operations is to understand the roles and responsibilities of the employees that will be providing the service. By ensuring there is bench strength across many functions you are increasing your changes of picking the right provider for you.If you are interested in finding a Managed Service Provider with a local presence in Fresno and the sophistication to modernize your IT then give us a call.