Here’s how the AD integration works:

Step 1) Take an active directory user (adusername) that has administrative access to the server (Local Admins). Create a user in Shoretel with that EXACT client ID.

Step 2) Set up the Shoretel server to be a trusted LDAP delegate for one of the domain controllers. (I have instructions on how to do this)

Step 3) Enable AD integration.

Step 4) When you go to Shoreware Director, log in locally (not through AD, there will be two different buttons).