Technology Implementation & Maintenance

Never doubt your IT foundation again with expert implementation and ongoing maintenance

CIO Solutions technology implementation and maintenance covers all the bases: from seamlessly bringing new clients into the CIO environment, migrating existing clients to new technological environments, executing special projects and refreshes, to performing proactive monitoring and ongoing maintenance.

Our technology implementation and maintenance services ensure that your IT is set up seamlessly now and maintained with expertise day in and day out.

LET’S TALK ABOUT YOUR IT

Our Implementation & Maintenance Pros

ONBOARDING, PROJECTS, AND NOC

We ensure that you receive the skilled expertise you need through specialization and deliberate division of roles.

ONBOARDING

This is why we have an entire team dedicated to onboarding. This team handles major transitions like new clients coming on board or environment transitions like migrating to the CIO Private Cloud. Their focus is getting you up and running and adjusting seamlessly to your new environment.

PROJECTS

This team handles projects implementing solutions in your organization. Some examples include server refreshes, firewall installations, and office 365 migrations. This group of experienced engineers focuses on making sure your technology is consistent, configured properly, and aligned with your IT strategy.

NOC

Our NOC team guarantees that your systems are running smoothly. With proactive monitoring and consistent maintenance schedules, any issues are detected early and proactively addressed.

Our Technology Implementation & Maintenance Process

STRONG FOUNDATIONS AND PROACTIVE MAINTENANCE

Our team ensures that your IT foundation is streamlined, effective, and sustainable.

How do we do it:

SEPARATION OF CRITICAL ROLES

Support Team – Project Team – Strategy Team

Separating these key roles enables our teams to focus on specific priorities. With the specialization of roles and dedicated resources, we can focus on proactively addressing your changing IT needs without getting bogged down by tasks and overwhelmed by day to day issues.

THOROUGH DOCUMENTATION

Leveraging best-in-class documentation system

Detailed documentation and thorough communication ensures everyone working on your IT has all the information they need. Knowledge about how to manage your environment isn’t maintained by a single person.

Additionally, documentation is updated whenever changes are made to your environment, ensuring accuracy and redundancy.

PEER REVIEWS

Benefit from a team of expert perspectives

Any new technology quoted or recommended goes through a peer-review process. This ensures that all the little details and potential pitfalls are considered so you can be confident in the options you are presented with.

Foundation for Success

BENEFIT OF SKILLED IMPLEMENTATION & MAINTENANCE

Rather than taking a chance on new technology that you THINK you need (and HOPING that it will fit with the environment you have), you have the confidence of KNOWING it’s what you need and exactly how it fits.

More confidence in implementing new technology means your business progresses further faster

With a clear understanding of your technology environment, effective implementation, and thorough documentation, our experts are able to advise on the best solutions with full awareness of your environment now, and what it will take to get you to where you want to be.

When deciding on your options, you have confidence that these suggestions were made with all the information in mind.  In addition, you can be sure that all the unique needs of business were taken into account.

Better maintenance programs mean less unplanned downtime

Scheduled maintenance and proactive monitoring ensure that your solutions perform optimally. Consistent planned maintenance keeps your solutions updated and running as the should. Proactive monitoring ensures any anomalies are identified with enough time to address them before they become an issue.

As result of this ongoing maintenance, your business avoids unnecessary unplanned downtime. This enables you to work efficiently and consistently with optimized solutions.

Greater ability to budget for each year’s IT capital expenses means limiting all the pitfalls of surprise expenses

A stable IT foundation, full understanding of its components, and reliable ongoing maintenance programs give you the ability to see what’s coming down the road. As a result, you can then plan accordingly.

With this level of 360 degree understanding of and confidence in your environment, your ability to plan and budget will be transformed.

Let’s talk about your IT!

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Supplemental IT services for existing IT departments

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