System Status

*We are aware of the situation and resolving it is our top priority at this time.

3:45 PM 6/4/2020 CIO Private Cloud is currently experiencing a system-wide outage. 

4:41 PM 6/4/2020 CIO Private Cloud is experiencing an extended outage. Phone support is presently included in this outage. 

6:12 PM 6/4/2020 CIO Cloud and Email are still in an extended outage. There is an issue with multiple servers responsible for authentication into CIO hosted services.  Our engineers are currently working on restoring services and we will be updating throughout the night

7:00 PM 6/4/2020 Our engineers are still working on this situation and making progress

8:00 PM 6/4/2020 Our engineers are continuing to work on restoring Cloud and Email services. No additional ETA at this time. 

9:00 PM 6/4/2020 Our engineers are continuing to work on restoring Cloud and Email services. No additional ETA at this time. 

10:00 PM 6/4/2020 Our engineers are continuing to make progress to bring Cloud and Email systems online and will update through the night.

11:00 PM 6/4/2020 We are continuing to make progress toward bringing Cloud and Email systems online. Additional updates will be posted throughout the night. 

12:00 AM 6/5/2020 CIO engineers are hard at work restoring all Cloud services. Hosted Exchange services are back online and email is now flowing. Email had to be restored from 10PM Wednesday. Email from after 4PM on 6/4/2020 was spooled and will be time stamped around 11PM. 

1:02 AM 6/5/2020 Our engineers continue to work through the night to restore remaining services. 

2:01 AM 6/5/2020 We continue to work through the night to restore remaining services. Spirits are high and we are making progress.

3:01 AM 6/5/2020 Our engineers continue to work through the night to restore remaining services. 

4:05 AM 6/5/2020 Our engineers continue to work through the night to restore remaining services. 

5:10 AM 6/5/2020 Our engineers continue to work through the night to restore remaining services. 

6:09 AM 6/5/2020 Our engineering staff is working diligently to re-establish Cloud Desktop services. We are making progress and Cloud Desktops are being brought online. We will continue to post updates. Thank you for your patience as we work through this issue.

7:09 AM 6/5/2020 Our engineering team continues to work on re-establishing Cloud Desktop services. We are making progress and Cloud Desktops are being brought online. We will continue providing updates.  Thank you for your patience as we work through this issue.

8:10 AM 6/5/2020 CIO engineers continue to work on re-establishing Cloud Desktop services. Cloud Desktops are being brought online. Thank you for your patience as we work through this issue.

9:08 AM 6/5/2020 Cloud Desktops are being brought online as CIO engineers continue to work on re-establishing Cloud services. This remains our top priority and we thank you for your understanding as we work to resolve this issue. 

10:20 AM 6/5/2020 CIO engineers continue to work on re-establishing Cloud services. This remains our top priority. 

11:03 AM 6/5/2020 CIO engineers continue to work on re-establishing Cloud services. This remains our top priority and we are making progress.

12:54 PM 6/5/2020 CIO engineers continue to make encouraging progress on re-establishing Cloud services. 

2:12 PM 6/5/2020 CIO Solutions team of engineers continues to work diligently toward re-establishing Cloud services.