Agustina Hernandez


Service Supervisor


Tell us a little about yourself!
  • Born and raised on the central coast & the oldest daughter of 4 siblings, yes a household of women! Moved to Fresno in 2006 at age17 where I met my now husband, Salvador. I live and breathe Disney, it’s in my blood. I enjoy a good beach trip, toes in the sand and the smell of ocean water…so relaxing. I love a good adventure, whether it’s a drive out to the coast to get the best ice cream or going to a place I’ve never been before I am always down, I’ll have questions, but count me in. Sal and I adopted a new puppy and named him after my favorite anime character, Kakashi. Having a dog is the BEST THING EVER. On my downtime when I’m not fighting I.T. crime, you will catch me watching The Office, listening to a good podcast, binging a new show on Netflix, listening to music on repeat, coloring, going on walks with Kakashi, or simply just staring at my plants. I’m a sucker for true crime, pepperoni pizza (NO PINEAPPLES), asada tacos and breakfast burritos WITH beans. I love my family, I love my friends and I love food nothing more you can ask for when you have all three.
Where are you from?
  • Born and raised in Greenfield, Ca
How long have you been working at CIO Solutions?
  • Six Years Strong
If you could visit anywhere in the world you’ve never been, where would you go?
  • I firmly believe that we need to explore our own backyard so if I could go anywhere in the world would be all the places in the United States I have flagged on google maps under “places to go” especially Yellowstone National Park.
What’s your favorite famous or inspirational quote?
  • “you miss 100% of the shots you don’t take-Wayne Gretzky”-Michael Scott
How did you first learn about CIO Solutions?
  • Friends of mine that worked at Best Buy, but came over to CIO.
Before working at CIO Solutions, what was the most unusual or interesting job you’ve ever had?
  • I worked at Taco Bell for 2 months….that is all I needed. It was…interesting.
What is the one food you cannot resist?
  • TACOS, Pepperoni Pizza (NO PINEAPPLE) & Breakfast burrito WITH BEANS.
What could you give a 30-minute presentation about with no advance preparation?
  • The Office!
What is your proudest moment at CIO Solutions?
  • Ha, I still talk about this but once upon a time I was a team of 2 in (at that time) Instant Response & me and Theresa crushed around 75 tickets in one day just her and I. We were TnT for a while, good times.
Which one would you want most – flying cars, robot housekeepers, or moon cities?
  • Honestly, a robot housekeeper…I hate washing dishes, vacuuming, and cleaning the restroom
What are 3 words you’d use to describe CIO Solutions?
  • Just three? Okay: family, evolving, fun