Let’s get you back to work!
CLIENT SUPPORT
Getting Started
Need a little guidance? Something not working quite right?
Get in touch with our friendly and skilled technicians when you need them! Choose which contact method works for you, reach out to our team, and we’ll get you back to your workday as soon as possible.
Regular support hours:
- Monday-Friday
- 7:00 am-6:00 pm
Give us a call
1.888.662.9086
Send us an email
support@ciosolutions.com
Chat with us
Chat With Support
CLIENT SUPPORT
In Progress
Depending on the support request, additional tools may be needed.
A CIO Solutions Support technician may need to access your computer remotely, or you may want to check on the status of a submitted ticket.
Remote Support Session
Working with a CIO Support technician who needs to connect to your computer?
Client Portal
Already submitted a ticket and want to check on the status?
*Note: If this is your first time using the portal, on the login page, enter your email address. Click “Forgot Password” to have your credentials emailed to you!
SUPPORT TIPS
Quick tips and how-to’s direct from CIO Support!
Our team of technicians sees all manner of requests come through the support lines. Here are some commonly asked questions and quick solutions!
CLIENT ADVISORY
Real-time updates
Check for updates and advisories from CIO Solutions.
additional tools
Submit payment for invoices online
Check for important updates
Legacy TSM setup instructions
Not a client yet?
Interested in learning more about how our vast team of support experts can increase your business productivity?