Let’s get you back to work!

CLIENT SUPPORT

Getting Started

Need a little guidance? Something not working quite right?

Get in touch with our friendly and skilled technicians when you need them! Choose which contact method works for you, reach out to our team, and we’ll get you back to your workday as soon as possible.

Regular support hours:

  • Monday-Friday
  • 7:00 am-6:00 pm

Give us a call
1.888.662.9086

Send us an email
support@ciosolutions.com

Chat with us
Chat With Support

CLIENT SUPPORT

In Progress

Depending on the support request, additional tools may be needed.

A CIO Solutions Support technician may need to access your computer remotely, or you may want to check on the status of a submitted ticket.

Remote Support Session

Working with a CIO Support technician who needs to connect to your computer?

Client Portal

Already submitted a ticket and want to check on the status?

*Note: If this is your first time using the portal, on the login page, enter your email address. Click “Forgot Password” to have your credentials emailed to you!

SUPPORT TIPS

Quick tips and how-to’s direct from CIO Support!

Our team of technicians sees all manner of requests come through the support lines.  Here are some commonly asked questions and quick solutions!

CLIENT ADVISORY

Real-time updates

Check for updates and advisories from CIO Solutions.

additional tools

[Pay My Bill]

Submit payment for invoices online

[Client Advisory]

Check for important updates

[Legacy TSM]

Legacy TSM setup instructions

Not a client yet?
Interested in learning more about how our vast team of support experts can increase your business productivity?

Request for Free Consultation