Client Tools

Support & More

Support Center


Getting Started

Need a little guidance? Something not working quite right?

Get in touch with our friendly and skilled technicians when you need them! Choose which contact method works for you, reach out to our team, and we’ll get you back to your workday as soon as possible.

Regular support hours:

  • Monday-Friday
  • 7:00 am-6:00 pm

Give us a call

Send us an email

Chat with us
Chat With Support


In Progress

Depending on the support request, additional tools may be needed. 

A CIO Support technician may need to access your computer remotely, or you may want to check on the status of a submitted ticket.

Remote Support Session

Working with a CIO Support technician who needs to connect to your computer?

Client Portal

Already submitted a ticket and want to check on the status? 

*Note: If this is your first time using the portal, on the login page, enter your email address. Click “Forgot Password” to have your credentials emailed to you!

Client Advisories

Real-time updates

Check for updates and advisories from CIO Solutions.



Zoom HDX Plugin – Windows


Zoom- Mac

Zoom HDX Plugin – Mac


Citrix Workspace App

Citrix Workspace App


Pay My Bill

Have your invoice number and want to pay online? 

Not a client yet?
Request a free consultation!

Learn more about our team of experts and how your organization could benefit from first call resolution! 

Request a Consultation