ShoreTel/Mitel Connect Integration to MS Teams – A Partial Migration Using AudioCodes SBC

Design Definition and Objective: We have a ShoreTel/Mitel Connect system with roughly 100 phones and want to start putting some users in the Microsoft Teams Phone System. Over time we will want the number of users in Teams to grow but at a minimum we will need our ECC(Call Center Users) to stay on ShoreTel…. Read more »

Sheltering in Place…Now What?

Sheltering in Place…Now What? By Eric Egolf, CEO Although it may be a while before the metaphorical dust settles from the COVID-19 situation, we are slowly entering a phase in which the planning parts of our brain can be used. That’s not to say that we know if we will have a u-shaped recovery, v-shaped… Read more »

Your Business IT Plan

Your Business’ IT Preparedness Plan- COVID-19

  Information Technology & Your Business Preparedness Plans COVID-19 has been making a lot of noise in the news lately. Due to increased restrictions and closures across the world, businesses are forced to consider what this will mean for their productivity. As an IT partner and provider, CIO Solutions plays a critical role in not… Read more »

Choosing an IT Provider

How Do you Choose? Choosing an IT provider can be challenging. How do you find a company you can really trust? Anyone can make claims about their reputation and expertise and even the worst providers can dredge up a positive testimonial or two for marketing purposes. But how do you ensure you are contracting with… Read more »

Fighting Friction

Fighting Friction By Russ Levanway, President In November, I attended the World of Business Ideas Conference in New York City with a group from the San Luis Obispo Chamber of Commerce. (If you’ve never been, it’s a terrific conference, great for sparking ideas.) Amid the programming, one keynote from Zoe Chance stood out to me. She… Read more »

IT Management Solutions- Education & Non-Profit

IT Management Solutions- Education & Non-Profit If you are like most of our customers, there are a few basic qualities that you are seeking in an IT Management company. One, you need a provider that is not going to just sell you their off-the-shelf package but is going to work with you to design a… Read more »

#1 IT Support in San Luis Obispo

IT Support has been a core focus of our IT Management solution since day 1. The concept that customers get support from local employees who know their environment and get them back to working quickly is not hard to grasp. However, creating a scalable system around this challenge…for us and our competitors. Like any other… Read more »

Managed Service Provider – San Luis Obispo

CIO Solutions is one of many options an organization in San Luis Obispo has to support their IT environment. In fact, in San Luis Obispo there are many other options for good IT Service Providers and the most important thing when making a decision is to be educated on your options. The goal should be… Read more »

IT Support – San Luis Obispo

If you are looking for great IT support in San Luis Obispo (SLO) then you should be prepared to ask the right questions. CIO Solutions has been in business since 1986 supporting many companies in San Luis Obispo and has compiled a list of things to think about when looking for an IT Service Provider… Read more »

Insanely Forward Looking vs Communication Enhancements

As a technology company our customers expect us to be forward looking with regards to the latest and greatest technology. As technologists, we tend to enjoy having this  expectation and in fact it is why many of us gravitated towards technology as it is always changing and challenging. We pride ourselves in learning new things… Read more »