Employee Spotlight- Adrienne Silva

NAME Adrienne Silva   JOB TITLE Support Specialist-RRT   LOCATION Santa Barbara Tell us a little about yourself! I enjoy camping and taking a long motorcycle ride along the coast. Having family and close friends together for a nice weekend BBQ. Most of all, spending time with our 5 grandbabies. Getting to spoil them and… Read more »

Ditch the Drama: 5 Ways to Stay Ahead of The Hackers

  Ditch the Drama: 5 Ways to Stay Ahead of The Hackers By Russ Levanway, President Ransomware attacks are getting to the point where they are becoming existential threats to organizations and can disrupt entire industries and supply chains.  If it wasn’t serious before, it is now.  Furthermore, hackers are increasingly sophisticated and daring, and… Read more »

How to Choose an IT Provider

Choosing the best IT provider for your business can be a daunting task. While there is no single foolproof indicator, if you do your homework and ask the right questions, you can make a well-informed decision. Here are some of the questions you should keep in mind as you evaluate your options. A qualified Managed... Read more »

Why A Managed Service Provider

CIO Solutions clients benefit from the collective expertise of over 50 technical resources (support, projects, strategy, etc.), and the familiarity of dedicated resources designed to be intimately familiar with your business and your environment. Clients of CIO Solutions benefit from: 24/7 support access with fast response and resolution times Field services technicians, rapid response agents,… Read more »

Santa Barbara Airbus

Position General Manager Company Name Santa Barbara Airbus Company Name Santa Barbara Airbus Year Founded 1983 Industry Transportation What does your company do/what service does your company offer? Santa Barbara Airbus runs daily shuttles to and from the Los Angeles International Airport, private charter bus, and Daytrip Adventures! Airbus is a service business that happens… Read more »

Employee Spotlight- Walter Vargas

NAME Walter Vargas Barboza   JOB TITLE NOC Technician   LOCATION Costa Rica Tell us a little about yourself! I think I am a simple man that loves simple things like being in nature, riding bikes (I usually go to work by bike) or going hiking. I am a family man who loves spending time… Read more »

Microsoft Exchange 0-Day Vulnerability Incident

Microsoft Exchange 0-Day Vulnerability Incident As you have likely seen in the news, Microsoft Exchange servers were the target of a 0-day vulnerability attack that resulted in (and continues to produce) thousands of compromised accounts and ransomware infections. What happened in this attack and what steps did CIO Solutions take to protect our clients? Incident… Read more »

Case Study: Ghitterman, Ghitterman, and Feld

Ghitterman, Ghitterman & Feld The law offices of Ghitterman, Ghitterman & Feld enjoy increased productivity due to CIO Solutions effective and friendly support team. THE COMPANY Ghitterman, Ghitterman & Feld was founded in 1956 in Santa Barbara, CA. For the last 63 years, their mission, ‘Relentless commitment to protect our clients’ rights. Always.’ has been... Read more »

ShoreTel/Mitel Connect Integration to MS Teams – A Partial Migration Using AudioCodes SBC

Design Definition and Objective: We have a ShoreTel/Mitel Connect system with roughly 100 phones and want to start putting some users in the Microsoft Teams Phone System. Over time we will want the number of users in Teams to grow but at a minimum we will need our ECC(Call Center Users) to stay on ShoreTel…. Read more »

IT Management Solutions- Education & Non-Profit

IT Management Solutions- Education & Non-Profit If you are like most of our customers, there are a few basic qualities that you are seeking in an IT Management company. One, you need a provider that is not going to just sell you their off-the-shelf package but is going to work with you to design a… Read more »