Managing your IT Security Without an MSP or In-House Support

This article was featured in the 2017 September issue of Santa Barbara Lawyer Magazine One of the benefits of having a Managed Service Provider (MSP) handle your IT is that you don’t have to worry about your IT. An MSP handles your tech issues, growth, and most importantly security. We organize our response teams into… Read more »

Is Your Business Safe From CryptoLocker?

By: Michelle P. Baca, PhD, Professional Services Manager   The Dreaded Red Alert  We promise our clients first call resolution and good customer service, so when someone calls in they’re getting an agent who will greet them warmly while springing into action to get the problem solved. If you want to see our agents move… Read more »

Balancing Security and Productivity

By Russ Levanway, CEO Now that the election is over maybe it’s finally safe to talk about something that’s been on my mind. I didn’t want to touch it with a ten-foot pole, but it’s obviously very relevant to IT and our industry: I’m talking about Hillary’s emails.

Beware Ransomware // Be the Cat, not the Mouse

By John Lim, CTO Memories for Ransom I have a question for you: If someone held your wedding photos ransom, how much would you be willing to pay to get them back? Here’s a different question: How much would you be willing to pay to ensure you never have to make that kind of decision?